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Will the warehouse refuse to ship any parcel?
Updated over a month ago

Under normal circumstances, we do not refuse to receive any parcel. If we do reject a delivery of any parcel, it may be caused by the following reasons:

  • unsettled fee or tax of the parcel which requires our warehouse to pay for them

  • the size or weight of the parcel exceed the limit

  • a wrong delivery (e.g. the parcel is sent to our previous warehouse)

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