If you would like to remove your Buyandship account, you can remove it by yourself via our Buyandship App. If you haven't installed our App yet, please send an email request to let us help you remove it.
Account Deletion with App
To remove your Buyandship account by yourself, please follow the steps below.
Open Buyandship App
Go to “Settings > Account Settings”
Tap “Account Deletion” and follow our instructions to complete the deletion
If you encounter difficulties during the account deletion, please contact us via our Live Chat for further assistance.
Account Deletion by email
Please send an email to au-support@buynship.com with the following information.
Email subject: “Account Removal”
Content:
State the reason(s) for your account deletion
Member ID and your email used for Buyandship account registration
The removal will usually be completed within a month after we have received the request.
Please note that the removal of your account or data may be put on hold due to special circumstances, such as legal issues.